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Capability case study

E-commerce Setup

A storefront built to sell, not just to list.

  • Storefront
  • Stripe / payment gateways
  • SEO structure
  • Email automation
Customer paying by phone at a modern retail checkout

The challenge

Most underperforming stores don't have a product problem — they have friction: slow pages, confusing navigation, surprise costs at checkout, and product pages that describe items without selling them.

How we approach it

  1. 1

    Structure the catalogue around how customers shop, not how inventory is organised internally.

  2. 2

    Design product pages that answer objections before they're raised.

  3. 3

    Strip the checkout to the minimum honest steps — with all costs visible early.

  4. 4

    Set up analytics so you can see exactly where buyers drop off.

  5. 5

    Automate the follow-through: order updates, review requests, and abandoned-cart recovery.

What a typical build includes

  • Conversion-focused storefront and product pages
  • Streamlined checkout with the right payment methods
  • Inventory and order management
  • Email automation for orders, reviews, and recovery
  • Analytics with funnel visibility

We never publish client names, screenshots, or numbers without written permission — this walkthrough is representative of engagements in this category. Relevant private examples can be shared on a call.

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